DirecTV Now

I got a message that I won’t be charged for data when streaming. What does this mean?

Great news!
If you’re a DIRECTV NOW and AT&T Wireless customer, you can stream most movies and shows on the DIRECTV NOW app over the AT&T wireless network without it counting against your data usage allowance.* It’s one of the many benefits of being an AT&T and DIRECTV NOW customer.

Does this offer apply to all content in the DIRECTV NOW app?

Yes, viewing of content on all channels is currently covered. While we don’t expect it to occur, some advertisements may not be included and could count against your usage allowance. Certain other data (metadata and background data such as program details and images) will count against your allowance. Additional activities that will count against your allowance: Browsing or searching for shows, viewing "settings", downloading or updating the app (if using mobility connection).

Is this streaming offer available outside the United States?

No. This offer is available to eligible AT&T Mobility customers in the United States only. Not available in Puerto Rico and U.S. Virgin Islands. International roaming is not included in this offer and data charges will apply.

Do I need to do anything to sign up for this streaming offer? Does it expire?

If you’re an eligible AT&T Wireless customer, you must also subscribe to the DIRECTV NOW service and download the DIRECTV NOW app. We’ll take care of the rest. We reserve the right to change this offer at any time. We will provide advance notice if we discontinue this offer.

Will this affect the quality of my video?

The free viewing feature won’t affect the quality of your video. The DIRECTV NOW app uses video optimization technology to provide a better streaming experience, and content is commonly viewable in Standard Definition quality. This is consistent with all streams in the app, however, and is not related to data free viewing.

How much does this cost?

There is no additional cost to you. It is DIRECTV’s way to say "thank you" for being a DIRECTV NOW and AT&T Mobility customer

Is streaming sponsored on other network apps if I sign in with my DIRECTV NOW account?

No. Currently, this offer applies to content you view while signed in to the DIRECTV NOW app only.

I have an unlimited plan, but I know that AT&T might limit my download speed if I go past 22GB in one month. How does this affect me?

Content viewed within the DIRECTV NOW app does not count towards the 22GB monthly threshold. But, once your threshold is met and you are in a congested area, network management will apply to content delivered by the DIRECTV NOW app, just like all other content delivered by the AT&T wireless network.

What if I go over my data allotment on my Mobile Share Advantage plan?

Content viewed within the DIRECTV NOW app will not count towards your Mobile Share Advantage data plan allotment. However, if you reach your data allotment and you’ve exhausted your Rollover Data and any other high speed allotments, all data usage will be slowed to 128 Kbps for the remainder of your bill cycle. You will not be able to stream video during this time. If you want more high speed data, you can change your plan.

Will this be reflected on my AT&T Mobility statement?

Yes, you can see how much data you saved every month by looking for the Data Free DIRECTV NOW line item on your AT&T wireless bill.